How to Fix Apple CarPlay Not Working

How to Fix Apple CarPlay Not Working


Hey there! Ever been on the road, ready to groove to your favorite playlist or navigate hands-free, only to find that your Apple CarPlay isn't working? It’s a real bummer, right? Fear not! We’ve got your back with a comprehensive guide on how to fix Apple CarPlay not working. Let's dive into the nitty-gritty and get your CarPlay up and running in no time!

Common Issues with Apple CarPlay

Connection Problems

One of the most frequent complaints users have is about connectivity. If your CarPlay isn't connecting, there could be a myriad of reasons behind it. Here’s how you can troubleshoot:

  1. Check Your Cable: First things first, inspect your USB cable. Is it frayed or damaged? Try using a different cable that’s certified by Apple.
  2. USB Ports: Not all USB ports in your car might support CarPlay. Experiment with different ports to see if that resolves the issue.
  3. Bluetooth and Wi-Fi: Make sure both your car and phone have Bluetooth and Wi-Fi enabled. Sometimes, toggling them off and on can work wonders.

Software Glitches

Software bugs can be pesky. They often creep in unnoticed and cause all sorts of havoc. Here’s what you can do:

  1. Restart Your iPhone: It might sound cliché, but turning your phone off and on can solve many problems.
  2. Update iOS: Ensure your iPhone is running the latest version of iOS. Updates often contain bug fixes that can resolve CarPlay issues.
  3. Restart Your Car's Infotainment System: Some systems might have a reset option or simply turning the car off and on could help.

Compatibility Issues

Not all cars are created equal, and neither is all software. If you’ve recently updated your phone or bought a new car, compatibility might be the issue.

  1. Check Your Car’s Compatibility: Verify if your car model supports the latest version of CarPlay. Some older models might have limited functionality.
  2. iPhone Compatibility: Make sure your iPhone model supports CarPlay. All models from iPhone 5 and newer should, but it’s good to double-check.

Step-by-Step Guide to Fix Apple CarPlay Not Working

Step 1: Basic Checks

  1. Unlock Your iPhone: CarPlay might not activate if your phone is locked.
  2. Siri Activation: Ensure Siri is enabled. CarPlay relies on Siri for many functions.

Step 2: CarPlay Settings

  1. Enable CarPlay: Go to Settings > General > CarPlay and ensure your car is listed and enabled.
  2. Forget and Reconnect: If your car is listed, forget it and then reconnect. This can refresh the connection.

Step 3: Network Settings

  1. Reset Network Settings: Go to Settings > General > Reset > Reset Network Settings. Note that this will erase all Wi-Fi passwords and Bluetooth connections, so be prepared to reconnect.
  2. Airplane Mode: Toggle Airplane Mode on and off to reset network connections.

Step 4: Infotainment System Update

  1. Check for Updates: Some car manufacturers provide firmware updates for their infotainment systems. Check your car's manual or manufacturer’s website for details.
  2. Install Updates: If updates are available, follow the manufacturer’s instructions to install them.


Why isn’t my Apple CarPlay working?

There could be several reasons, ranging from faulty cables and USB ports to outdated software and compatibility issues. Follow our troubleshooting steps to diagnose and fix the problem.

How do I reset Apple CarPlay?

You can reset CarPlay by going to your iPhone’s settings, navigating to General > CarPlay, and forgetting your car. Reconnect to establish a fresh connection.

Can I use CarPlay wirelessly?

Yes, some cars and iPhone models support wireless CarPlay. Check if your car and iPhone support this feature, and ensure both Bluetooth and Wi-Fi are enabled.

Advanced Troubleshooting

Inspecting Car Settings

  1. Check Car's Manual: Sometimes, there might be specific settings or steps unique to your car model. Consulting the manual can provide insights.
  2. Factory Reset: As a last resort, consider resetting your car's infotainment system to factory settings. Be sure to back up any important data before proceeding.

Contacting Support

  1. Apple Support: If all else fails, contacting Apple Support can provide tailored advice and solutions.
  2. Car Manufacturer Support: Similarly, reaching out to your car manufacturer can help address model-specific issues.

Using Third-Party Apps

  1. Diagnostic Apps: There are various apps available that can diagnose and troubleshoot CarPlay issues. Check the App Store for reputable options.
  2. Alternative Navigation Apps: If CarPlay continues to fail, consider using alternative navigation and media apps directly on your phone as a temporary workaround.


Fixing Apple CarPlay not working might seem daunting at first, but with the right steps, you can often resolve the issue quickly and efficiently. By following this guide, you’ll be back to enjoying hands-free navigation and entertainment in no time. Don’t forget to keep your software updated and regularly check for any new issues that might arise. Safe driving!


Leave a comment

Please note, comments must be approved before they are published